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Viewing Cases on the Support Portal - "Do not have access" error

Issue

When attempting to view your open Support cases on the Portal, an error is returned: 

You do not have access to this request.
You will need confirm your email address before you can view it.

 

Resolution

Click the provided link to verify your email address

 

If you have any additional concerns, please contact our Support team at support@usebutton.com

 

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